Privacy policy
How we handle the personal data you send us through this website.
Who is responsible
SB Digital SARL-S, 68 rue des Mouleurs, L-3583 Dudelange, Luxembourg, is the controller for personal data collected through this website. You can reach us at sbdigitalsarls@hotmail.com or +352 621 598 150.
What we collect
When you send an enquiry, we collect the information you enter in the form: your name, business name, email address, telephone number if you provide one, and the description of your project. We do not require you to create an account. Our hosting and security provider may also process limited technical data, such as your IP address and request logs, in order to deliver and protect the website.
Why we collect it
We use enquiry details to respond to your request and, if you decide to proceed, to take steps at your request before entering into a contract and to carry out the work. Where appropriate, we may rely on our legitimate interest in responding to business enquiries. Technical data is processed as necessary to deliver and secure the website.
How long we keep it
Enquiries that do not become projects are deleted within twelve months. Where an enquiry becomes a project, we keep the correspondence for as long as required by Luxembourg commercial and tax law.
Who else sees it
We never sell, rent or trade your data, and there is no mailing list. The enquiry form does not transmit anything by itself: it opens a pre-filled message in your own email programme, addressed to us, which you send yourself. Your enquiry therefore travels from your own email provider to our mailbox, and no form-delivery service is involved. Two providers are unavoidably involved in delivering the site to you: Cloudflare, Inc., which hosts this website and processes technical data such as your IP address and request logs in order to serve pages and block attacks; and Microsoft, which operates the mailbox the enquiry arrives in. Both act on our behalf. As Cloudflare is established in the United States, transfers are covered by the European Commission’s Standard Contractual Clauses.
Cookies and tracking
This website sets no tracking cookies, uses no advertising pixels and runs no third-party analytics. Your language preference is stored in your browser so the site remembers it — this is required for the site to function and is never used to identify you. Depending on the security settings in place, Cloudflare may set a strictly necessary cookie to distinguish humans from automated traffic; it carries no advertising or profiling function. Because we set no non-essential cookies, no consent banner is required.
Your rights
Under the GDPR you may request access to your data, correct it, ask us to delete it, restrict or object to our processing, or request a copy in portable form. Write to sbdigitalsarls@hotmail.com and we will respond within one month.
Complaints
If you believe we have handled your data improperly you may lodge a complaint with the Commission Nationale pour la Protection des Données (CNPD), 15 boulevard du Jazz, L-4370 Belvaux, Luxembourg.
